I have not received my order, what can I do?
To track your order, open the Help Center Homepage found in the main menu. If your tracking is not updating or it has been more than 10 days since your order shipped, please contact us.
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Order Tracking
How can I track my order once it's been shipped?
To track your order, open the Help Center Homepage found in the main menu. Here you'll be able to track and manage your orders.
What should I do if my package is delayed?
You can track your order on the Help Center Homepage found in our main menu. If your tracking is not updating or it has been more than 10 days since your order shipped, please contact us.
What should I do if my order is marked as delivered but I haven't received it?
If your package is indicated as 'delivered' but you haven't received it, please first confirm your address with us. It's not uncommon for packages to be marked as delivered prior to their actual arrival. In scenarios where community mailboxes are use