This is the location where the artisan closes the bracelet. Sometimes they forget to snip it off. Very rarely one gets shipped out without getting snipped off. You can do so, and it won't have any issues. If you feel it doesn't look right or is comin
Please send us an image of your broken bracelet and we can assist you with a replacement.
We are committed to making sure you're satisfied with your order. If you've received an item that is incorrect, defective, or not as described, we would like to resolve this issue as quickly as possible. Please take a picture of all the items you rec
Have you tried pulling and stretching your bracelet? You can pull and stretch it to any size you'd like. It won't break. If it ever does, we replace it free of charge. If you do this and it is still too tight, we can replace it with an extended 8" si