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Sashka Co. Bracelets

<p>We are committed to making sure you&apos;re satisfied with your order. If you&apos;ve received an item that is incorrect, defective, or not as described, we would like to resolve this issue as quickly as possible.</p><p>Please take a picture of all the items you received and send it to us. Once we receive the image of the incorrect or defective item, we will resolve the issue immediately. You can upload your image on the contact us page in the HELP CENTER.&#xA0;</p>

We are committed to making sure you're satisfied with your order. If you've received an item that is incorrect, defective, or not as described, we would like to resolve this issue as quickly as possible. Please take a picture of all the items you rec

What should I do if I received an incorrect or defective item?

Product Issues

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Account

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Is it possible to merge order histories and rewards from two separate accounts?

My reward points have expired, can I get them back?

Rewards

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How do I manage my monthly bracelet subscription?

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Does the bracelet subscription allow for color suggestions?

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I didn't receive everything I ordered.

I received the wrong / incorrect item(s).

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I need to cancel an order.

Package damaged.

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Do you offer Fundraising?

Order Issues

I have not received my order, what can I do?

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Order Tracking

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Are the anklets safe to wear in water?

Can I request additional story cards to be included with my order?

Do you accept customer design requests for bracelets?

Cleaning Bracelet

Can I request to be notified when an item is back in stock?

I can't find a bracelet I want.

Product Information

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Ordering & Payments

My bracelet has a string sticking out.

My bracelet is broken.

My bracelet fits to tight and snug around my wrist.

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Can I promote your products as an ambassador on my social media?

Ambassador

What should I do if I received an incorrect or defective item?Updated 8 months ago