You can check the status of your monthly club in your club account found here.

You can check the status of your monthly club in your club account found <a href="https://sashkaco.com/tools/recurring/get-subscription-access">here.</a>

How can I check the status of my monthly club order?

You can manage, reschedule or cancel your subscription in your club account found here.

You can manage, reschedule or cancel your subscription in your club account found <a href="https://sashkaco.com/tools/recurring/get-subscription-access?passwordless=true">here. &#xA0;</a>

How do I manage my monthly bracelet subscription?

If you receive a notification that your card has declined for your subscription, please ensure that your payment details are correct, and we will automatically process the payment again soon. You can manage your card details here.

If you receive a notification that your card has declined for your subscription, please ensure that your payment details are correct, and we will automatically process the payment again soon. You can manage your card details<a href="https://sashkaco.com/tools/recurring/get-subscription-access"> here.</a>

What do I do if my card is declined for my subscription?

While the subscription includes preselected bracelets, we invite members to provide color suggestions which our Artisan team can consider for future creations. Although specific requests for individual subscriptions cannot be guaranteed, your prefere

While the subscription includes preselected bracelets, we invite members to provide color suggestions which our Artisan team can consider for future creations. Although specific requests for individual subscriptions cannot be guaranteed, your preferences may influence the designs offered in upcoming months, adding a personal touch to the subscription experience.<a href="https://sashkaco.com/pages/contact-us"> Contact us.</a>

Does the bracelet subscription allow for color suggestions?

All orders purchased for $25+ qualify for free shipping. Any orders under $25 will result in a $6.99 shipping fee. Feel free to contact us if you have any questions!

All orders purchased for $25+ qualify for free shipping. Any orders under $25 will result in a $6.99 shipping fee. Feel free to contact us if you have any questions!&#xA0;

Free Shipping

To join our club, simply click here and Join the club! We're thrilled to have you as a part of our community!

To join our club, simply click <a href="https://sashkaco.com/products/monthly-bracelet-club">here</a> and Join the club! We&apos;re thrilled to have you as a part of our community!

How do I join your club?

We're here to help! Sometimes our email responses go to JUNK or SPAM :( We always respond within 24 hours so if you haven't heard anything back from us, check your JUNK folder or Text Us at 30717. You can also message us on Facebook https://www.facebook.com/SashkaStyle

Sashka Co. Bracelets

Subscription

Unsubscribe

How can I be removed from text messages?

How do I report fraudulent charges on my account?

How can I get assistance with website account or login issues?

How can I view my past orders?

Contact Us

Account

How can I get my rewards points reinstated if they were taken by mistake?

Is it possible to merge order histories and rewards from two separate accounts?

My reward points have expired, can I get them back?

Rewards

I didn't receive everything I ordered.

I received the wrong / incorrect item(s).

I need to change my address.

I need to cancel an order.

Package damaged.

How can I change the size of an item in my order?

How do I exchange or return an item?

Do you offer Fundraising?

Order Issues

I have not received my order, what can I do?

How can I track my order once it's been shipped?

What should I do if my package is delayed?

What should I do if my order is marked as delivered but I haven't received it?

Order Tracking

How do I know my size?

Are the anklets safe to wear in water?

Can I request additional story cards to be included with my order?

Do you accept customer design requests for bracelets?

Cleaning Bracelet

Can I request to be notified when an item is back in stock?

I can't find a bracelet I want.

Product Information

Why can't I order using a discount code?

What do I do if my shopping cart or checkout process is not working correctly?

How do you remove shipping protection?

How do I use a discount code when checking out?

Do you offer gift cards?

Ordering & Payments

My bracelet has a string sticking out.

My bracelet is broken.

What should I do if I received an incorrect or defective item?

My bracelet fits to tight and snug around my wrist.

Product Issues

How can I become an Ambassador or Affiliate for Sashka Co?

Can I promote your products as an ambassador on my social media?

Ambassador