If your rewards points were removed from your account in error, please let us know. We can reinstate any unused rewards points back to your account, and they will be available for use shortly after.
Yes, if you have two separate accounts and wish to combine order histories and rewards into one, please provide us with both the old and new email addresses. Our customer service team will assist in merging the accounts for you.
We understand that it can be disappointing to lose reward points. If your points have expired, we will do our best to add them back to your account. You can contact us here.