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Sashka Co. Bracelets

<p>If you respond <strong>STOP</strong> to the text message, you&apos;ll be unsubscribed from our text messages. If you no longer have the message, we can manually remove you if you <a href="https://sashkaco.gorgias.help/en-US/contact">provide us</a> with the phone number.&#xA0;</p>

If you respond STOP to the text message, you'll be unsubscribed from our text messages. If you no longer have the message, we can manually remove you if you provide us with the phone number.

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Contact Us

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Is it possible to merge order histories and rewards from two separate accounts?

My reward points have expired, can I get them back?

Rewards

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How do I manage my monthly bracelet subscription?

What do I do if my card is declined for my subscription?

Does the bracelet subscription allow for color suggestions?

Free Shipping

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I didn't receive everything I ordered.

I received the wrong / incorrect item(s).

I need to change my address.

I need to cancel an order.

Package damaged.

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How do I exchange or return an item?

Do you offer Fundraising?

Order Issues

I have not received my order, what can I do?

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What should I do if my order is marked as delivered but I haven't received it?

Order Tracking

How do I know my size?

Are the anklets safe to wear in water?

Can I request additional story cards to be included with my order?

Do you accept customer design requests for bracelets?

Cleaning Bracelet

Can I request to be notified when an item is back in stock?

I can't find a bracelet I want.

Product Information

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What do I do if my shopping cart or checkout process is not working correctly?

How do you remove shipping protection?

How do I use a discount code when checking out?

Do you offer gift cards?

Ordering & Payments

My bracelet has a string sticking out.

My bracelet is broken.

What should I do if I received an incorrect or defective item?

My bracelet fits to tight and snug around my wrist.

Product Issues

How can I become an Ambassador or Affiliate for Sashka Co?

Can I promote your products as an ambassador on my social media?

Ambassador

How can I be removed from text messages?Updated 10 months ago